Referable – Privacy & Cookie Policy

Last updated: June 1st 2025

Introduction

Referable Ltd (“Referable”, “we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.
This Privacy & Cookie Policy explains how we collect, use, store, and protect your information when you use our platform, services, or website.

By creating an account or using our services, you agree to the practices outlined in this policy.

Data We Collect

Information You Provide

We may collect and store:

• Personal identification details (e.g., name, email address, phone number)
• Business information (e.g., company name, industry, role)
• Account information (e.g., login details, member preferences)
• Payment and billing details
• Information submitted through referrals, recommendations, forms, feedback, or communication tools
• Nominated beneficiary or trusted contact details (where provided)

Information We Collect Automatically

When you use our platform, we may automatically collect:

• Device and browser information
• IP address and approximate location
• Usage data (pages viewed, features used, actions taken)
• Analytics data for performance and security monitoring

Information from Third Parties

We may receive information from:

• Direct and indirect referrals within the Referable network
• Payment processors
• Marketing tools and analytics services
• Social platforms (if you choose to connect through them)

How We Use Your Information

We process your personal data to:

• Provide and manage your Referable account
• Enable referral features and track direct/indirect recommendations
• Process membership subscriptions, commissions, and payouts
• Communicate service updates, notifications, and support messages
• Improve our platform, features, and user experience
• Ensure system security, prevent fraud, and enforce our Terms
• Comply with legal, regulatory, and financial obligations

We only process your data when we have a lawful basis—such as your consent, legitimate interest, contractual necessity, or legal requirement.

How We Share Your Information

We do not sell your personal data.

We may share your information with:

• Trusted service providers (hosting, analytics, payment processing)
• Regulators or authorities when required by law
• Your nominated beneficiary or trusted contact (only for account welfare checks or inheritance procedures)
• Other users in your network, but only to the extent necessary for referral-based functionality

All third-party partners are required to handle your data securely and lawfully.

Data Retention

We retain your information for as long as your account remains active or as required to meet:

• Legal obligations
• Tax and financial regulations
• Fraud-prevention requirements

If you close your account, we will securely delete or anonymise your data unless retention is legally required.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion or restriction of processing
• Withdraw consent at any time
• Request data portability
• Object to certain types of processing

To exercise your rights, contact us at: help@referable.net

Security Measures

We implement appropriate technical and organisational measures to safeguard your personal data, including:

• Encrypted transmission of sensitive information
• Access controls and authentication layers
• Regular security audits
• Fraud and misuse monitoring

While we take strong precautions, no online platform can guarantee absolute security.

Cookies and Tracking Technologies

What Cookies Are

Cookies are small text files stored on your device. They help improve your experience and enable our platform to function correctly.

Types of Cookies We Use

• Essential Cookies – Required for the platform to operate.
• Performance & Analytics Cookies – Help us analyse usage and improve functionality.
• Functionality Cookies – Remember your settings and preferences.
• Marketing Cookies – Used to deliver relevant promotions (only with consent).

Managing Cookies

You can control or disable cookies through your browser settings.
However, disabling certain cookies may affect the functionality of the platform.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third parties.

Children’s Privacy

Referable does not knowingly collect personal information from individuals under the age of 16. If such information is discovered, it will be deleted promptly.

Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Significant changes will be communicated through the platform or via email.

Contact Us

If you have questions, concerns, or requests relating to this policy, please contact:

Referable Ltd
Email: help@referable.net